“Happy to provide feedback on the services that we received from HelpXpat Relocation. ”
We have been very pleased with the services provided. I would rate you as the best we’ve experienced out of a number of international relocations.
Differentiators: Your staff is very well connected and share info: Dawn would hand over to Sally to Sandra… all seemed to be fully informed about our status.
Professional services: All ladies we worked with had a solid background in real estate, may be from different angles but they knew what they were talking about. Also the back-office support – dealing with the admin side of the move – was very well organized. Communications with the back-office and field team were good, always reachable and supportive.
Another differentiator: We did get a clear overview of the “to be visited” communities and properties from both Dawn and Sally. Well prepared, and well connected with the real estate agents. Not a rush program, time to digest, talk in the car which made the whole experience a good one. Ladies were flexible and adjusting the program “on the run” to satisfy our needs and requirements. Some last minute house viewings were facilitated, which was very efficient and helpful for us. Also the summary of properties – after the visits – was very useful as it helped us structure our thoughts so well informed decisions could be made. Similar good experience with Sandra visiting the Al Manara Municipality for my driving license application: all required documents were prepared so the process went very smooth and quick.
Also the follow-up during and after contract signing were excellent. Great support from the HelpXpat team during pre-inspection, hand-over etc and completion of all paperwork around the rental contract.
The HelpXpat team has really made our Onboarding and familiarization in Dubai a good and pleasant one! You’ve made a difference!