Emirates airline has introduced Home Check-in, a new service which allows customers to check in for their flights from anywhere in Dubai. The service is available for customers across all classes travelling on Emirates flights.
The service is available for Dh350 per trip for up to seven pieces of luggage. AED 35 will be charged for each additional piece of luggage.
The new service enables Emirates passengers to complete the security check and check-in from the comfort of their home, hotel or office and have their luggage transported to the airport prior to their flight.
An Emirates check-in agent will arrive at the preferred location to weigh and tag the bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport. Customers can book the service on www.emirates.com up to 12 hours before flight departure time.
Emirates has been running trials for its Home Check-in service since October to ensure that the customer experience and security checks are “faultless’, the carrier said. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans.
Emirates also offers a Home Delivery service where luggage is retrieved, cleared at customs and delivered to the customers.